Process of emotion in the workplace Essay Example | Topics and Well Written Essays - 750 words

Process of emotion in the workplace - Essay Example In exploring this topic, consider workplace factors that influence burnout, individual factors that influence employees to suffer exhaustion, and results of burnout. Emotion is considered as Energy in motion. That’s what it feels like, an energy moving through the body. Emotions are an attempt to express outwardly, to express what a person believes. Emotion is the central part of organizational life. The role of emotion has been studied through the consideration of emotional content of the job. Some jobs are characterized by the emotional labor and other jobs marked by a combination both genuine and managed emotion. Much of the emotion in the work place comes not from the nature of job but from relationship with others and day to day activities in the organization. Most research considers emotion that is controlled through training and employee manuals. The majority research shows that emotional exhibits that created through deep acting or surface acting is somehow not genuine indicators of true emotion. All job linked emotions do not have this feature. The problem with this conception of emotional labor is that it does not allow to instinctively and authentically experience and expresses expected emotion. There are times when workers feel real emotions on the job and express those emotions in interactions. This kind genuine emotion on the job often involves people who hold professional positions in industries such as health care, education, or human services. Workers in these roles rarely have instruction on emotion management that clearly spells out how to manage such situations. Still, such individuals do deal with a lot of emotion on the job both of a ‘genuine’ and ‘managed’ variety. For example a nurse has to man age with the genuine emotion (e.g., the sorrow of having a patient die) and express emotions that he may not actually feel (e.g. dealing with ‘difficult’ patients in a cheerful or professional way). Individuals